Introducing Appreciative Listening
(As part of Empathy at Work, I will be regularly publishing blogs on different communication skills and techniques. This is the first of these blogs. This method is one I’ve built and refined and expanded. The original credit for the core exercise goes to the...
Avoiding the Endless Complaint Abyss: 5 point plan for Leaders
Imagine that a major funder has created a new requirement to collect more data, but implicitly, is also communicating that the numbers of people served must not drop, nor is there any new funds to implement this new requirement. There is also an implied, “we’ll be...
Choose Empathy
There is a popular view that empathy is the pathway to becoming emotionally weak. By responding to the emotions and circumstances of others, we risk losing control, sliding into an emotional soup, with the consequence being, an inability to steer and respond to one’s...Empathy At Work
Empathy at Work explores the “how-to” of skilled empathy.
I’m passionate about how to create conversations with vitality, better our relationships with clients and colleagues, and expand empathically informed work.
I look forward to your questions. Ideas. Sharing what has meaning for you. Writing about your experiences in response.
Together, we will know that our collective efforts to expand empathy are working when in our hearts and in our world there is:
more hope than despair, more love than loneliness and more peace than terror.
You are very welcome here.